Electronic service vouchers

What is an electronic service voucher?

Le electronic service voucher is a modern digital solution enabling private individuals in Belgium to pay for domestic help services, such as cleaning, ironing or shopping.

Unlike the paper version, this option simplifies ticket management thanks to an online interface, accessible via a computer or smartphone. Each ticket represents one hour of domestic work, and its use is managed entirely electronically.

Accessibilité

No need to manage paper cheques, everything is done online, quickly and hassle-free. Cheques and benefits are managed centrally on a platform that is accessible 24 hours a day, 7 days a week.

Real-time control

You can track your spending live, check the number of service cheques available and validate your payments instantly.

Ecological

By eliminating paper, this solution is more respectful of the environment.

Secure

Your securities are protected in an online account, eliminating the risk of loss or theft.

Validity alert

You receive notifications of the expiry date of your securities so that you do not lose their value.

These advantages make electronic service vouchers an ideal solution for households that want to manage their domestic services in a modern and flexible way.

How do I register?

  1. Register online according to your region:

     

    1. Fill in your details:
      Fill in your details and send your request online. You will immediately receive a 12-digit user number which will also be confirmed by e-mail.

    2. Receive your access :
      In the same email, you will receive your login details (username and password) to access your secure Pluxee space. Managing your service vouchers made easy!

Already a customer?

Great! If you’re already registered with Pluxee, all you have to do is log in to your secure area with your login details.

From your account, you can easily order your service vouchers, check your balance and manage your transactions.

Need help or more information?

We’re here to support you!

How do electronic service cheques work?

  • Order your electronic service vouchers
    It couldn’t be simpler! Make a bank transfer to order your electronic service vouchers. Once your payment has been made, your electronic purse will be automatically credited and accessible from your secure online space.

  • Your household help takes care of everything
    Once the service has been provided, your household help confirms her work by contacting Pluxee (formerly Sodexo) by telephone. No need for paper, everything is managed electronically!

  • At Your Services validates the service
    We check and confirm that everything has gone smoothly within 5 days of delivery. You can count on us for rigorous follow-up.

  • Validity of the service in one click
    You then have 9 days to validate the service via your secure space. If you do not do so, don’t worry, validation will take place automatically after this period.

  • Keep an eye on your balance
    From the mobile application or your secure Pluxee space, you can easily keep track of your balance and find out how many electronic service vouchers you still have to use or order for the year.

Frequently asked questions

Here’s how to get electronic service cheques :

  1. Registration Visit the website Pluxee website and create your account. Registration is free and only takes a few minutes.
  2. Achat You can buy electronic shares by making a bank transfer after accessing your account. The corresponding amount will be credited directly in the form of electronic shares.
  3. Management Manage your actions directly from the application or online site. You can see how many tickets you have and when they expire.

Buying service cheques not only makes your life easier, it’s also tax-efficient. Depending on your region, you may qualify for a tax reduction on the amounts paid for the purchase of your service cheques. Here’s what you can get:

  • Brussels-Capital Region reduction of 1,50 € per share for 172 first titles .
  • Walloon Region reduction of1 €per share for 150 first titles .
  • Flemish Region reduction of 1,80 € per share for 198 first titles .

Why are more and more users opting for electronic service vouchers?

  • Comfort and simplicity Manage your service cheques in the blink of an eye, wherever you are, thanks to a super-intuitive application. No more cheque books to keep to hand!

  • Time saving Validate your services in just a few clicks and your household help will be paid immediately, without delay.

  • A gesture for the planet By opting for the electronic version, you reduce your ecological footprint by avoiding the use of paper. A small gesture, but one that makes all the difference!

  • Total flexibility Keep an eye on your service cheques at all times. You’ll even receive alerts when they expire, and you can easily consult your entire payment history.

Electronic service cheques are the ideal solution for those looking for a modern, practical and environmentally-friendly way of managing their household needs.

Pluxee has thought of everything with a free mobile app, available on iOS and Android. Here’s how it works:

  • Connection Download the application and log in with your usual login details, just as you would for your online account. Simple, isn’t it?

  • Buying and managing securities From the application, you can buy vouchers in just a few clicks, track their use and even validate the services of your household helps directly from your phone.

  • Automatic alerts The application will send you little reminders to let you know when your vouchers are about to expire or when you need to top up your balance.

The mobile application makes managing your electronic service vouchers even easier and more accessible, wherever you are. It’s a real time and comfort saver!

Opt for electronic service vouchers and simplify your life! You benefit from gestion facile of your home services, with the added bonus of greater flexibility and security.

As well as being very practical, this solution is also more environmentally friendly and allows you to track your spending in real time, wherever you are.

Whether you’re at home or away, everything can be managed in just a few clicks. It’s the ideal option for a well-maintained home, without the hassle!

With your electronic service cheques, you can pay for a variety of home service vouchers These include cleaning, ironing, assistance for the elderly and centralised ironing.

Ready to take some time for yourself?

Get in touch with us and let us free up your time.
We’ll take care of everything so that you can finally enjoy your day with complete peace of mind!